Lender FAQ

If you do not currently have an account with us, you can use our website to place your order by going to Services –> Place an Order

If you have signed up with us already, login to your client module, and login with your credentials.

After you’re logged in, click on Place an Order in the upper left-hand corner.

Then fill out the New Order form with the necessary information and hit SAVE at the bottom.

To add special conditions or instructions, on the Place an Order screen located in your client module, fill out the text field with the instructions you would like to add.

In the client module, click on the order in the Main Menu

Scroll all of the way to the bottom of the order, and there will be a file upload section.

To view/download already uploaded files, please click on the Files Available for Download

Yes. In the client module, click on the order for which you would like to submit a revision request.

Scroll down towards the bottom of the order, and click on File Inquiries. You will be able to request any additional information for the order or ask that revisions be made. You are also able to see any historical inquiries made on this file by clicking on the “File Inquiries History” link near the bottom of the page.

Yes, an appraiser can be added to a Do Not Use List, by sending an email over to vendorinfo@allstateappraisal.net.

You may request changes to users on your account by emailing vendorinfo@allstateappraisal.net.

Yes! We do offer Commercial Appraisals.  For further information or to request a quote, please email us at info@allstateappraisal.net.